Conditions / withdrawal form

Right of withdrawal
You have the right to cancel within fourteen days without giving a reason. The revocation period is fourteen days from the date on which you have taken possesion of the goods, or a representative of you who is not the carrier.

To exercise your right of cancellation, you must contact us (engel-werbung Werner Huissel GmbH, Julius-Hölder-Str. 50, 70597 Stuttgart,, Tel. 0711-727232-0, fax 0711-727232-22) by means of a clear statement (eg. as a consigned by post mail, fax or email) of your decision to withdraw from this contract. You may use the attached withdrawal form, but it is not compulsory.

To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you won't be charged fees for such repayment. We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier

You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.


Example withdrawl form PDF-Download

Conditions / withdrawal form PDF-Download